Customer Success Manager

Reports to: VP, Customer Success
Location: Cleveland, Ohio
Last Updated: 6/1/2023

About Speedeon

Speedeon Data is a Cleveland-based data, analytics, and business intelligence company that puts people at the center of everything we do. This is a unique opportunity to join a rapidly growing, culturally diverse team whose clients include leading national brands. Be part of a collaborative team of talented industry professionals in a culturally dynamic and professionally rewarding environment. At Speedeon, you will have an opportunity to directly impact our strategy and be valued and rewarded for your contributions. Speedeon is passionate about exceeding the expectations of our clients and our employees. You will see that passion and commitment reflected in our culture, core values and our benefits program.

Position Overview

This role is for a dynamic, detail-oriented Customer Success Manager working within the Customer Success team. As a member of the Customer Success Team, the Customer Success Manager will work directly with the VP, Customer Success to spearhead the support and development of SaaS enterprise accounts. This will include onboarding new accounts, supporting clients through the development and implementation of data-driven marketing strategies as well as providing support and troubleshooting, ensuring meaningful platform utilization and customer retention.

Core Responsibilities


Things we Value in a Candidate

Other Requirements:

Speedeon Offers

Speedeon Data is committed to diversity and inclusion and as such does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.